Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you consent to our use of cookies as described in this policy. This policy was last updated on January 15, 2026, and complies with Australian privacy laws including the Privacy Act 1988 and the Spam Act 2003.

What Are Cookies and How We Use Them

Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us provide you with a personalised gaming experience whilst ensuring the security and functionality of our services. We use cookies to enhance your gameplay, remember your preferences, and maintain the integrity of our gaming environment in accordance with Australian gambling regulations.

Our use of cookies is essential for operating a secure and compliant online gaming platform. These technologies help us verify player identity, prevent fraudulent activities, and ensure responsible gambling measures are effectively implemented. We also use cookies to analyse player behaviour patterns to improve our services and comply with regulatory reporting requirements under Australian law.

The information collected through cookies may include your IP address, browser type, device information, gaming preferences, session duration, and interaction patterns with our platform. This data helps us maintain fair gaming practices and detect any suspicious activities that could compromise the integrity of our services.

Types of Cookies We Deploy

We utilise several categories of cookies to provide comprehensive gaming services whilst maintaining security and compliance standards required for Australian online gaming operations.

Essential cookies are fundamental to our platform’s operation and cannot be disabled without significantly impacting your gaming experience. These cookies include:

  • Authentication cookies that verify your identity and maintain secure login sessions
  • Security cookies that protect against unauthorised access and fraudulent activities
  • Session management cookies that maintain game state and prevent data loss
  • Regulatory compliance cookies that ensure adherence to Australian gambling laws
  • Payment processing cookies that facilitate secure financial transactions

Performance cookies help us understand how players interact with our platform, enabling us to optimise gaming experiences and identify technical issues. Functional cookies remember your preferences such as language settings, game favourites, and display options. Marketing cookies, where consent is provided, help us deliver relevant promotional content and measure campaign effectiveness within legal boundaries.

Third-Party Cookies and Data Sharing

Our platform integrates with various third-party service providers to deliver comprehensive gaming services, payment processing, and regulatory compliance features. These partners may place their own cookies on your device to provide their services effectively.

Payment processors use cookies to facilitate secure transactions and comply with anti-money laundering regulations. Game providers may deploy cookies to ensure fair play, maintain game integrity, and provide seamless gaming experiences across different titles. Analytics providers help us understand platform performance and player engagement patterns.

We carefully vet all third-party partners to ensure they comply with Australian privacy laws and maintain appropriate data protection standards. Any data sharing arrangements are governed by strict contractual obligations that protect player privacy and ensure responsible data handling practices.

  • Payment gateway providers for secure transaction processing
  • Game software developers for authentic gaming experiences
  • Analytics services for platform performance monitoring
  • Customer support tools for efficient query resolution
  • Regulatory compliance services for legal adherence

These third parties are prohibited from using your information for purposes beyond providing their designated services and must comply with Australian privacy regulations.

Managing Your Cookie Preferences

You have significant control over cookie usage on our platform, and we provide multiple methods to manage your preferences whilst maintaining essential gaming functionality and security measures.

Our cookie preference centre allows you to customise your settings for non-essential cookies whilst ensuring that critical security and compliance cookies remain active. You can access these settings through your account dashboard or the cookie banner that appears during your initial visit.

Browser-level cookie management provides additional control options. Most modern browsers allow you to configure cookie settings, view stored cookies, and delete existing cookies. However, disabling essential cookies may impact your ability to access certain platform features or maintain secure gaming sessions.

  • Chrome: Navigate to Settings > Privacy and Security > Cookies and Other Site Data
  • Firefox: Access Options > Privacy and Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Manage Website Data
  • Edge: Select Settings > Cookies and Site Permissions > Cookies and Site Data

Mobile device users can manage cookies through their browser settings or by adjusting app permissions where applicable. We recommend reviewing your cookie preferences periodically to ensure they align with your privacy preferences and gaming needs.

Data Retention and Storage Practices

We maintain cookie data only for as long as necessary to fulfil the purposes outlined in this policy, comply with Australian legal requirements, and provide ongoing gaming services to our players.

Session cookies are automatically deleted when you close your browser or log out of your account. Persistent cookies remain on your device for predetermined periods, typically ranging from 30 days to 2 years, depending on their specific function and legal requirements.

Gaming history cookies may be retained longer to comply with regulatory reporting obligations and responsible gambling monitoring requirements under Australian law. Financial transaction cookies are maintained according to anti-money laundering regulations and tax compliance requirements.

We regularly review our data retention practices to ensure they remain proportionate to their intended purposes and comply with evolving privacy regulations. When cookies reach their retention limits or are no longer needed, they are securely deleted from our systems.

Players can request deletion of certain cookie data by contacting our privacy team, subject to legal and regulatory retention requirements that may necessitate maintaining specific information for compliance purposes.

Your Rights and Contact Information

Under Australian privacy law, you possess specific rights regarding your personal information, including data collected through cookies on our gaming platform.

You have the right to access information about the cookies we use, request correction of inaccurate data, and seek deletion of personal information where legally permissible. You can also object to certain data processing activities and request data portability in machine-readable formats.

Our dedicated privacy team is available to address your cookie-related enquiries, assist with preference management, and handle any concerns about data processing practices. We commit to responding to all legitimate requests within the timeframes required by Australian privacy legislation.

  • Submit privacy requests through your account settings
  • Contact our privacy team via email or secure messaging
  • Request detailed information about specific cookie categories
  • Seek guidance on managing your privacy preferences effectively

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner. We encourage you to contact us first, as we are committed to resolving privacy matters promptly and satisfactorily.

This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through your registered account or prominent notices on our platform, ensuring you remain informed about our data practices.